COVID-19 - Important announcement

(Updated: May 13, 2020)

Breaking news: Elective surgery restrictions for procedures in hospital have been removed by SA Health . We are therefore able to book surgery in hospital from Thursday 14th May 2020.

More information to follow as the situation develops.

Dr Zahi Khouri

(Updated: May 5, 2020)

To our referring doctors and patients,
 
Adelaide MaxFax has been temporarily closed to patients since 30th March 2020 in an effort to maintain social distancing and self-isolation during the COVID-19 pandemic.
 
However we now are re-opening consultation sessions for patients from Thursday 8th May 2020.
 
We will be maintaining social distancing, hand sanitisation and other necessary measures to protect the community, patients  and our staff, so that we may continue to support referring dentists, doctors and  patients.
 
We will only allow one patient at a time in our waiting room and patients will be advised to complete any necessary paperwork before their arrival. The patient is to phone us when they arrive, and they should wait in their car in our patient car park. Our staff will phone them when we are ready to see them.
 
Our staff are available by phone 9:00am-3:00pm, Monday-Friday, and also by email (reception@AdelaideMaxfax.com.au) should you wish to discuss any urgent case or referral.
 
We are continuing to monitor the COVID-19 situation closely, and will be  guided by advice from SA Health, The Department of Health and the Chief Medical Officer.
 
Unfortunately at this time we are still unable to carry out any elective oral surgery, and we  will notify everyone as soon as this situation changes.
 
The health of our staff, patients and the general community remains our highest priority.
 
Our website, www.AdelaideMaxFax.com.au  will be updated regularly to advise you of further changes.
 
Adelaide MaxFax wishes everyone good health in these difficult and challenging times.
 
Dr Zahi Khouri

(Updated: April 2, 2020)

To all our patients and referring doctors:

The health of our staff, patients and the general community remains our highest priority.

The COVID-19 pandemic has caused us all to change the way we practice.

Our rooms are currently closed to patients in an effort to maintain social distancing and self-isolation. Our aim is to protect the community and our staff, so that we may continue to support referring dentists, doctors and patients.

Our staff continue to be available by phone 9:00am-3:00pm, Monday- Friday, and by email should you wish to discuss any urgent case or  referral.

The Chief Medical Officer has advised all elective surgery (other than Emergency, Category 1) must be cancelled, effective 1159pm April 1, 2020. This is to enable Australian health care workers to prioritise health care and preserve essential personal protective equipment (PPE) and medical equipment for the likely rapid influx of COVID-19 patients into our hospitals.

All appointments for consultations or surgery determined to be non-urgent have been postponed, and our staff will contact all patients as soon as we are able to resume regular practice to reschedule appointments.

During this time of limited practice, our surgeons are available to review any urgent cases. Urgent surgical care may be arranged where required, provided the Emergency Category 1 criteria are met.

Our administrative staff, together with our surgeons, will screen incoming referrals and emails and can provide advice to referring practitioners. Our surgeons are available to discuss patients on a case-by-case basis with referring doctors, and can offer a telemedicine consultation if necessary. Patients will not be seen in our rooms at this time.

If a dentist or doctor determines the need for emergency management, they may arrange a referral to the Department of Oral and Maxillofacial Surgery at the Adelaide Dental Hospital or the Emergency Department at the nRAH.

For all non-urgent enquiries, we ask that you use the “Contact” tab on our website. Select “Contact us” and this will generate an email from you.

We are continuing to monitor the COVID-19 situation closely, and we are guided by advice from SA Health, The Department of Health and the Chief Medical Officer.

Our website will be updated regularly to advise you of any changes.

Adelaide MaxFax wishes everyone good health in these difficult times.
Dr Zahi Khouri